Director of Wellness

About the position

NorthPointe Woods, a Cardinal Senior Living community in Battle Creek, Michigan, is seeking a Director of Wellness to lead resident care and clinical operations. The role has ownership of resident assessments and individualized care planning, changes in condition, medication management, clinical documentation, admissions and transitions, infection prevention, resident safety, regulatory readiness, and clinical compliance. The Director of Wellness also oversees clinical staffing, onboarding, training, and competency; develops and holds nurses, Med Techs, and care staff accountable; and coordinates with residents, families, physicians, pharmacies, home health, hospice, and other providers.

The Director of Wellness is expected to identify and address clinical or process gaps, understand why problems occur, and improve systems to reduce recurrence. The role involves coaching through observation, documentation, clinical judgment, and results, while building a capable team that consistently meets clinical standards. The Director partners with the Executive Director and community leadership on staffing and labor, resident retention, family experience, admissions and occupancy, risk and compliance, employee performance, and overall community execution. They bring clinical facts, sound judgment, and clear recommendations to support community operations.

The position is for a clinical leader with strong judgment, organization, follow-through, and high standards who can work independently, make decisions within their scope, and escalate appropriately. The mission is to provide dignity, safety, and care to elderly residents, with an emphasis on consistent clinical execution and trusted resident care.

Responsibilities

• Lead resident care and clinical operations at NorthPointe Woods.
• Oversee resident assessments and individualized care planning.
• Manage changes in resident condition and ensure appropriate clinical follow-through.
• Maintain medication management and medication-administration standards.
• Ensure clinical documentation and resident records are accurate.
• Oversee admissions, transitions of care, and level-of-care decisions.
• Lead infection prevention, resident safety, regulatory readiness, and clinical compliance.
• Communicate with residents and families about clinical matters.
• Manage clinical staffing, onboarding, training, and competency.
• Develop and hold nurses, Med Techs, and care staff accountable.
• Coordinate with physicians, pharmacies, home health, hospice, and other providers.
• Identify and correct recurring clinical or process gaps, addressing their underlying causes.
• Coach employees through observation, documentation, clinical judgment, and results; recognize strong performance and directly address gaps.
• Partner with the Executive Director and community leadership on staffing and labor, resident retention, family experience, admissions and occupancy, risk and compliance, employee performance, and overall community execution.
• Provide clinical facts, sound judgment, and clear recommendations to community leadership.

Requirements

• Active LPN or RN license.
• Clinical experience in senior living, assisted living, long-term care, or a comparable setting.
• Previous clinical leadership experience.
• Strong knowledge of assessments, care planning, medication management, documentation, and resident-care practices.
• Experience coaching and developing nursing or care teams.
• Strong regulatory and compliance awareness.
• Excellent organization and follow-through.
• Ability to make decisions confidently within professional scope and escalate appropriately.
• Ability to communicate clearly with residents, families, employees, providers, and leadership.

Nice-to-haves

• Experience as a Director of Wellness, Director of Nursing, Wellness Director, Clinical Manager, or similar clinical leader is strongly preferred.