Executive Director

Executive Director – Senior Living – Grand Rapids, MI

Reports to: Regional Director of Operations

Employment Type: Full-Time, Exempt

Position Summary

The Executive Director is responsible for the overall leadership, management, and operation of the senior living community. This position ensures high-quality resident care and services, regulatory compliance, financial performance, employee engagement, and resident/family satisfaction. The Executive Director serves as the primary leader of the community and promotes a culture of excellence, compassion, and accountability.

Essential Duties

• Provide overall leadership and strategic direction for the community.
• Ensure compliance with all federal, state, and local regulations.
• Maintain a safe, resident-centered environment that promotes quality of life.
• Oversee financial performance, including budgeting, revenue growth, expense management, and occupancy goals.
• Recruit, develop, and retain qualified staff.
• Foster positive relationships with residents, families, healthcare providers, and community partners.
• Monitor and improve resident satisfaction and service quality.
• Lead department managers to achieve operational and organizational goals.
• Ensure preparedness for regulatory surveys and/or inspections.
• Represent the community in professional and community organizations.

Qualifications

• High-School diploma required. Bachelor’s degree in healthcare administration, business administration or a related field highly preferred.
• Minimum of 3-5 years of leadership experience in senior living, assisted living, memory care, skilled nursing, or healthcare operations.
• Demonstrated success in financial management and budget oversight.
• Strong knowledge of healthcare regulations and compliance standards.
• Excellent leadership, communication and interpersonal skills.
• Ability to build and maintain positive relationships with residents, families, staff, and external stakeholders.
• Experience with Microsoft Office including Word, Outlook, Excel, PowerPoint, and Teams.

Knowledge, Skills, and Abilities

• Strategic planning and operational management.
• Team development and employee engagement.
• Regulatory compliance and risk management.
• Financial analysis and budgeting.
• Conflict resolution and problem-solving.
• Customer service excellence.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Bonus or incentive program, where applicable

How to Apply

Interested candidates should submit a resume and cover letter outlining their qualifications and leadership experience in senior living or healthcare administration.

As part of the selection process, candidates will be required to complete a leadership and behavioral assessment to help evaluate management competencies and alignment with the organization’s values and culture.

Cardinal Senior Living is an Equal Opportunity Employer