Customer Support Associate- Entry-Level- Full Time- Immediate Hire

Job Title: Customer Service Associate

Company: The Great Lakes Division

Location: Grand Rapids, MI (In-Person)

Position Type: Full-Time/ Entry-Level

About Us

The Great Lakes Division works with American-made equipment and products while delivering reliable service and support to our customers. We are a growing team that values professionalism, strong communication, and helping our team grow through mentorship and advancement opportunities.

Position Overview

We’re hiring a motivated Customer Service Associate at the entry level to join our team in Grand Rapids. This is a great opportunity for someone looking to start or grow their career in a professional, team-oriented environment. No prior industry experience is required.

What You’ll Do

• Assist customers
• Answer questions and provide helpful information about our products
• Resolve basic customer concerns and ensure a positive experience
• Keep records of customer interactions
• Work collaboratively with team members to support daily operations

What We’re Looking For

• Must be 18 or older
• Able to start immediately
• Reliable transportation to and from our Grand Rapids location
• Professional appearance and strong communication skills
• Team-oriented, dependable, and eager to learn

Preferred (Not Required)

• Experience in customer service, retail, hospitality, or sales

What We Offer

• Full-time schedule (Monday–Friday)
• Competitive entry-level pay + generous bonuses
• Weekend bonus opportunities available
• Supportive team environment
• Clear opportunities for advancement

If you're looking for a stable full-time opportunity with room to grow, we encourage you to apply and join our team at The Great Lakes Division. Our HR team typically reaches out within 24- 48 hrs to schedule an interview.

Pay: $600.00 - $800.00 per week

Work Location: In person