Director of Business Technology

Haviland Enterprises, Inc., a 100% Employee Owned, industrial chemical, plastics and pool and spa chemical manufacturing and distribution company, specializing in creative chemistry seeks a Director of Business Technology in our Grand Rapids, MI corporate office. This position will have full ownership of all of HEI - Haviland Enterprises, Inc. technology direction, execution, and adoption across the Company's technology portfolio. This includes sequencing and driving adoption of active technology initiatives, shaping the technology roadmap and the AI/data strategy, and leading the internal IT team to ensure the reliability, security, and continuity of the technology environment. This position reports to the VP of Finance.

We are looking for an independent, reliable, self-motivated, self-starting Director of Business Technology coach, with a positive attitude, team approach, with an "Owner" and process improvement mentality. If that is you, apply today! We have too many perks to list them all!

Schedule: Monday-Friday 8:00am-5:00pm

Required Education, Experience, Knowledge, Skills & Abilities:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field.
• 8+ years of progressive experience in IT, business systems, data, technology transformation, or technology leadership roles, with demonstrated experience managing teams and driving cross-functional technology initiatives.
• Demonstrated ability to operate at both a strategic and hands-on technical level.
• Experience leading technology initiatives that require collaboration across multiple business functions.
• Strong understanding of enterprise systems, technology architecture, integrations, data, cybersecurity, and IT operations.
• Practical experience evaluating, implementing, or supporting artificial intelligence technologies and business use cases.
• Demonstrated ability to understand complex business processes and translate business requirements into technology solutions.
• Strong leadership, communication, project management, and problem-solving capabilities.
• Ability to communicate technical concepts clearly to nontechnical audiences.
• Ability and willingness to work on-site and travel occasionally to other company locations.
• Experience within a manufacturing and/or distribution environment preferred.
• Experience with ERP-driven organizations and an understanding of areas such as production, inventory, supply chain, sales, and finance preferred.
• Experience with data architecture, system integration, analytics, or data warehouse initiatives preferred.
• Experience in leading or developing IT professionals preferred.
• Experience working with third-party technology, cybersecurity, data, or implementation partners preferred.
• Proficient in MS Office Suite, ERP systems, and other applications/systems; Chempax experience is a plus.
• Entrepreneurial, with high levels of energy and self-motivation.
• Ability to read, write, speak, and understand English.
• Resilient, resourceful, and optimistic, with strong organizational and prioritization skills and the ability to effectively multi-task and manage time and resources to achieve individual and company goals and objectives.
• Ability to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Essential Job Duties & Responsibilities

Portfolio Execution & Change Adoption

• Own execution of the Company’s technology roadmap end to end — sequencing initiatives, managing the annual budget and investment plan, and deciding when external expertise or technology partners are needed.
• Build deep working knowledge of the Company’s operations by working hands-on with department leaders to surface workflows, pain points, and improvement opportunities.
• Own change management, education, and adoption for major technology initiatives, and build department leaders’ capacity to implement and own their own technology-enabled process improvements.
• Own post-implementation performance — building business cases with the VP of Finance, establishing adoption metrics, and using implementation results and feedback to continuously improve outcomes.

Technology Direction, AI & Data

• Shape technology direction in partnership with the VP of Finance, prioritizing business need in investment decisions.
• Lead the Company’s AI strategy — evaluating use cases, running pilots, and identifying practical opportunities across business processes, productivity, and decision-making — while establishing AI governance as a distinct discipline from adoption and training.
• Own the Company’s long-term data architecture and strategy, building the foundation for a centralized data warehouse and driving improvement in data quality, consistency, and trust.
• Provide strategic leadership for the Company’s ERP environment and the broader technology ecosystem — CRM, financial planning, collaboration, and other enterprise applications — maximizing existing investments and improving integration before adding new systems or complexity.

IT Leadership, Operations & Risk

• Lead, develop, and grow the internal IT team — establishing clear roles, priorities, and accountability, while the IT Manager owns day-to-day infrastructure, network administration, and end-user support across the Company’s locations.
• Remain accountable for the overall reliability, performance, and effectiveness of the technology environment, building the IT team’s capabilities, processes, and service levels over time.
• Ensure the Company’s cybersecurity strategy, risk management, and business continuity — building policies, backup/disaster-recovery, and incident-response capabilities remain best in class.

Required Competencies

• Business Acumen
• Strategic Thinking
• Digital Fluency
• Change Leadership
• Collaboration
• Results Oriented
• Communication

Benefits

• Full-time, Salaried Exempt
• High base wage.
• 100% Company provided equity growth & ownership through Employee Stock Ownership Plan. Approx. 6%+ of earnings annually given to you for free in the form of company stock. You become an Employee Owner for free!
• Profit-Sharing Bonus Plan
• Company matching 401(k) plan: 50% up to 6% of salary
• Profit-Sharing Bonus Plan
• Immediate Vacation & ESTA Paid Time Off
• 7 paid Holidays & 3 paid Floating Holidays
• 8hrs Volunteer Time Off annually
• Reimburse COBRA pmts. Up to 1-2mths. for family until healthcare benefits are effective so there is no lapse in coverage.
• Tuition Reimbursement Plan
• Workplace Giving & Matching Program – Haviland will match 100% of employee charitable donations up to $250 per calendar year.
• Service awards given for every 5 years of service beginning at $100 with an increasing scale up to $1,000.
• Cell Phone for business & personal use

Medical & Prescription Healthcare plan

• Priority Health HMO / PPO
• 1st of the month following first 30 days
• COBRA coverage paid to prevent any lapse in individual or family coverage
• One of the best plans in GR at one of the lowest employee costs!
• Traditional Medical Plan - Priority Health HMO - EPO
• Biweekly Employee Medical Premium: EE EE+1 = $137.94, Family = $176.42
• Deductible: $750 Individual/$1,500 Family, Co-insurance: 20% up to maximum of $500 Individual/$1,000 Family.
• Prescription Copays: $30 Copay Generic/Tier 1, $80 Copay Brand/Tier 2, $110 Copay Non-Preferred/Tier 3, Preferred Specialty/Tier 4, and non-Preferred Specialty/Tier 5.
• High Deductible Health Plan - Priority Health HMO - EPO
• HSA - Health Savings Account with Haviland dollar for dollar match up to $700 Individual/$1,200 Family per year.
• Biweekly Employee Medical Premium: EE EE+1 = $68.97, Family = $88.21
• Deductible: $1,700 Individual/$3,400 Family, Co-insurance: 20% after deductible is met up to a max out of pocket of $3,000/$6,000 (deductible applies to max out of pocket)
• Prescription Copays: $30 Copay Generic/Tier 1, $80 Copay Brand/Tier 2, $110 Copay Non-Preferred/Tier 3, Preferred Specialty/Tier 4, and non-Preferred Specialty/Tier 5.

Dental Plan

• Delta Dental
• No Deductible, $2,000 Plan Year Max, $2,000 Ortho Svcs.
• Cleanings & X-Rays covered at 100%
• 80% Basic Services & 80% covered Major Services
• $8/mth EE Only cost and $20/mth EE+Family cost

Vision Plan

• EyeMed
• $1.00/mth EE Only cost and $2.79/mth EE+Family cost

Additional Benefits

• Flexible Spending Accounts - Healthcare & Dependent Care
• Company Paid Short-term & Long-term Disability insurance
• 100% Company Paid Life Insurance for Employees, Spouse & Children
• 100% company paid Maternity/Paternity Leave

Wellness Benefits

• Reimburse 25% of the cost of Employee & Family Fitness Center Costs
• Reimburse 25% of the cost of Employee Fitness Classes or Race fees
• Reimburse 25% up to $200 of the cost of Employee Fitness Trackers
• Free Flu Shots
• Amway Riverbank Run/Walk Employee & Family race reimbursement
• FREE Onsite & Virtual Healthcare through HealthBar’s Family Nurse Practitioner for Employees & their Families in Grand Rapids, MI

Our Company

• Haviland Enterprises, Inc. was founded in 1934. Celebrating 92 years, Haviland is globally recognized as a conscientious, quality-driven Employee-Owned manufacturer and distributor. Haviland has maintained steady growth and has 270 employees with an average length of service of 10+ years.
• Haviland Products Company manufactures industrial and specialty chemicals & products and offers a variety of contract manufacturing and packaging services from multiple facilities in Grand Rapids, MI and Kalamazoo, MI.
• Haviland Consumer Products, Inc. manufactures pool and spa products. Haviland Consumer Products Inc. operates in Grand Rapids, MI; Walker, MI; Chandler, AZ; and Baleco International, Inc. in North Bend, OH which manufactures pool and spa chemicals and plastics injection molding.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Haviland is an Equal Opportunity Employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person