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Helix International

Properties Maintenance Manager

Grand Rapids, MIFull-time2 hours ago

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Our small business specializing in residential and commercial property management, remodeling, and maintenance is seeking an experienced Property Manager to join our dynamic and growing team. We manage a diverse portfolio of commercial buildings, long-term rentals, and short-term rentals (Airbnb/VRBO). This role is ideal for an organized, proactive leader who thrives in a fast-paced environment and enjoys keeping properties, tenants, and teams running smoothly. You will oversee day-to-day operations of our portfolio and supervise the Properties Maintenance Assistant, contractors, and cleaning staff.

Key Responsibilities

  • Oversee daily operations of residential and commercial properties to ensure they are well maintained, safe, and profitable.
  • Serve as the main point of contact for tenants, guests, and vendors, responding to requests and resolving issues promptly and professionally.
  • Manage the leasing process, including marketing vacancies, showing units, screening applicants, preparing leases, and handling renewals and move-ins/move-outs.
  • Oversee rent collection, track payments, and follow up on late or missed payments.
  • Manage short-term rental operations, including listings, guest communication, turnover cleanings, and reviews.
  • Supervise and schedule the Maintenance Assistant, cleaners, and contractors; assign work orders and confirm completion.
  • Conduct regular property inspections and create preventive maintenance plans for HVAC, plumbing, electrical, roofing, and safety systems.
  • Obtain and compare quotes from vendors and contractors, negotiate pricing, and approve invoices within budget.
  • Coordinate renovation and capital improvement projects, tracking schedules, budgets, and deadlines.
  • Prepare property budgets, expense reports, and monthly updates for ownership.
  • Ensure compliance with local codes, rental licensing, fair housing laws, insurance, and safety requirements.
  • Handle after-hours emergencies or coordinate on-call coverage.
  • Maintain accurate records of leases, work orders, inspections, and property documents.

Requirements and Qualifications

  • 3+ years of property management experience (residential and/or commercial); short-term rental experience is a plus.
  • Working knowledge of building systems (HVAC, plumbing, electrical) and general maintenance.
  • Familiarity with Michigan landlord-tenant law and fair housing regulations.
  • Experience managing vendors, contractors, and budgets.
  • Strong communication, customer service, and conflict-resolution skills.
  • Excellent organizational and time-management skills with the ability to manage multiple properties and priorities.
  • Comfortable with property management software, Airbnb/VRBO platforms, and Microsoft Office or Google Workspace.
  • Reliable transportation and a valid driver’s license.
  • Self-motivated, dependable, and able to make sound decisions independently.

Schedule

  • Day shift, Monday to Friday, with weekends as needed
  • Available for after-hours emergencies on a rotating or as-needed basis
  • Available to join meetings every other Sunday afternoon

Work Setting

  • Hybrid of office and on-site at property locations (in person)

Preferred Skills

  • Real estate or property management license (or willingness to obtain).
  • Experience supervising maintenance staff or small teams.
  • Basic bookkeeping or experience with financial reporting.
  • Bilingual skills are a plus.

If you are an experienced property manager ready to take ownership of a diverse portfolio and grow with our business, we would love to hear from you!

Pay: $30.00 - $35.00 per hour

Experience

  • construction-related field: 1 year (Required)
  • using hand and electrical tools: 1 year (Required)

License/Certification

  • Driver's License (Required)

Job details

Type
Full-time
Location
Grand Rapids, MI
Salary
$30 – $35/hr
Posted
2 hours ago

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