Human Resources & Operations Manager

Henn Lesperance PLC, a boutique civil litigation defense firm in Grand Rapids, MI, is seeking a HR & Operations Manager. The HR & Operations Manager supports the COO and is responsible for the overall administrative management of the office overseeing human resources, facility operations, and general administrative matters. This is a full-time, onsite position.

Compensation: $60,000-$80,000 annually, based on experience.

Key Responsibilities

Human Resource Management

· Responsible for recruitment and selection of professional staff.

· Responsible for the orientation, training, and development of professional staff.

· Provides support and assistance related to attorney recruitment, including orientation and integration of attorneys.

· Process bi-weekly payroll and ensure accuracy and compliance with relevant laws.

· Coordinate the staff performance evaluation process.

· Manage employee relations effort including employee engagement, recognition, counseling, discipline, and terminations in conjunction with the COO.

· Help resolve day-to-day employee relations matters.

· Responsible for the evaluation of organizational effectiveness and resource allocation.

· Ensure collection and submission of all personnel data records and performance/employment documentation.

· Other staff management functions as designated.

Facilities Management

· Manage administrative services including reception, mail, fax, supplies, and delivery services.

· Coordinate with landlord related to building issues, and communications.

· Provide oversight of inventory control of physical assets, including furniture, computer equipment, records, etc.

· Ensures a safe and healthy working environment for all personnel and visitors.

General Administration

· Assist with negotiating vendor contracts.

· Support client development activities and events.

· Other duties as assigned.

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KNOWLEDGE/SKILLS REQUIRED

Required

· A bachelor’s degree in a related field.

· Minimum of 5 years of administrative, supervisory/management experience; Preferably in a legal or professional services environment.

· Prior knowledge and experience dealing with Human Resource issues.

· Must possess excellent communication skills and be able to communicate effectively at all levels of firm’s structure.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritize and execute tasks in a high-pressure environment.

· Ability to handle sensitive situations with discretion and professionalism.

· Ability to present ideas in business-friendly and user-friendly language.

· Highly self-motivated and directed.

· Team-oriented and skilled in working within a collaborative environment.

Preferred

· PHR or SPHR Certification preferred.

Benefits

Our benefits package includes competitive pay based on experience, health insurance, dental and vision coverage, 401(k) matching, paid time off, and various other benefits.