Sales Director

Company Description Staybridge Suites Grand Rapids South is an extended-stay hotel designed to provide guests with a comfortable, home-like experience. Located in Grand Rapids, MI, the property serves a mix of business and leisure travelers seeking spacious suites and convenient amenities. The hotel focuses on delivering consistent service, a welcoming environment, and a strong sense of community for guests staying multiple nights. Team members are encouraged to collaborate, support one another, and provide attentive service that enhances the guest experience.

Role Description The Director of Sales is a full-time, on-site role based at Staybridge Suites Grand Rapids South in Grand Rapids, MI. This role is responsible for developing and executing a sales strategy to drive room revenue, grow market share, and build long-term relationships with corporate, group, and extended-stay clients. Day-to-day tasks include identifying and qualifying new business leads, conducting sales calls and property tours, preparing proposals and contracts, and maintaining a robust sales pipeline.

The Director of Sales collaborates closely with the General Manager and operations teams to align sales efforts with hotel performance goals, forecast demand, and ensure a seamless guest experience. The role also involves tracking sales metrics, analyzing market trends, representing the hotel at networking events, and leading sales-related training and coordination for the on-property team.

Qualifications

• Demonstrated skills in Sales and Sales Operations, with a track record of meeting or exceeding revenue targets.
• Strong Customer Service capabilities, with a focus on building and maintaining client relationships.
• Experience in Team Management, including coordinating with on-site staff to support sales initiatives.
• Proven Business Development skills, including prospecting, lead generation, and closing new accounts.
• Prior hotel or hospitality sales experience, preferably in extended-stay or select-service environments.
• Ability to analyze market data, prepare forecasts, and use reporting tools to guide sales strategy.
• Excellent communication, negotiation, and presentation skills, both in person and in writing.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Proficiency with standard office software (e.g., Microsoft Office suite).
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field is preferred or equivalent relevant hospitality experience.