Community Resource Director

SUMMARY

In alignment with the , the Community Resource Director oversees all aspects of the Community Resource Center operations, including a high-volume neighborhood food pantry and related Agape Food Co-op & Market program, resource and referral assistance services, Community Garden, and other community programs. The position is also responsible for ensuring resources are available and adequate for operations - volunteers, food donations, and designated financial support (in coordination with the fund development staff).

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build relationships and trust with neighbors and community members who utilize the Resource Center and its programs and services
• Provide leadership, vision, and supervision to program staff
• Recruit, train, coordinate, and supervise volunteers to ensure effective program operations
• Secure, retain, and grow in-kind food donations to support the food pantry
• Increase designated financial donations in coordination with fund development staff, assisting with donor reporting, donation appeals, and stewardship of donor relationships
• Coordinate food drives and seasonal food distributions
• Inventory oversight for the food pantry program
• Budget oversight, tracking, and purchasing
• Oversight and development of standard operating procedures (SOPs) to support consistent and effective program operations.
• Ensure compliance with grant requirements and applicable regulations (food safety, USDA etc)
• Collect, compile, and report program data, including outcomes that demonstrate short-term and long-term successes and transformation for neighbors

SUPERVISORY RESPONSIBILITIES

Front Desk Manager

Food Program Staff

Co-op & Market Staff

Resource Staff

Volunteers and Interns

POSITION QUALIFICATIONS

Education

• High School graduate
• College coursework or degree in social work, organizational leadership, or related field (preferred)

Experience

• Three years experience managing a team (preferred)

Knowledge, Skills and Abilities

• Bilingual English/Spanish (preferred)
• Driver’s license, and ability to drive a commercial vehicle (cargo van or box truck), if needed

Job Competencies

• Ability to effectively interact, work, and develop meaningful relationships with people of various cultural backgrounds
• Understanding of basic life issues in urban, low-income, multicultural settings
• Willingness to honor, learn from, and work alongside neighbors and program participants
• Ability to manage and navigate conflict well, seeking resolution and reconciliation when conflict arises
• Flexibility, the ability to deal with occasional chaos, and willingness to fill-in as needed at various levels of the organization
• Disciplined time management and organizational abilities

Communication Skills

• Strong verbal and written communication skills are critical for leading in ways that are effective with neighbors, program partners, staff, donors, volunteers, and partner organizations. May also make professional and/or informal presentations. Must be bilingual English/Spanish

General Office Skills

• Pleasant and professional telephone skills
• Familiarity with word processing preferred (Word/Google Docs)
• Familiarity with Google G-Suite Applications preferred (email, docs, calendar)

Working as a Team

• Willingness to work hard at relationships
• Listen well and speak honestly
• Respect others’ opinions and differences
• Acknowledge mistakes and freely give and receive forgiveness
• Willingness to provide assistance and support in other programs as needed

Physical Requirements

• Positions & Postures: Sitting, standing, walking, crouching, kneeling, stooping (bending at the waist)
• Exertion & Lifting: Lifting, carrying, pushing, or pulling objects up to 30 pounds
• Reaching & Manipulation: Reaching overhead or below the shoulder, fine manipulation (typing, pinching), and gross manipulation (grasping tools).

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance